Travel Service Receptive Business Opportunities

✦ Receptive Net Tour Tariff

Access to our confidential net tariff and tour manual is restricted to registered Tour Wholesaler and Travel Agencies.

✦ How Receptive Operators Work

1. The receptive operator prints a confidential tariff using the net, non-commissionable rates we provide them. The receptive operator distributes the tariff to clients, international wholesalers and tour operators. The receptive’s tariff is never distributed to consumers.
   
2. The international operators use the rates in the confidential tariff and mark them up to include their profit and a travel agent’s commission. The international operator prints their own brochure and distributes it to retail travel agents and operators, who ultimately sell to the consumer.
   
3. The consumers travel to their destination with vouchers issued by their tour operator and redeem them for services purchased. This voucher is submitted for payment by the receptive operator’s accounting department to the operator listed on the voucher.

✦ Participation Requirements

To be considered for a FIT program, you must establish the following:

1. Rates that are customarily at least 30% below your published retail rates in order for receptive operators to offer a competitive program and book individual and group business. Obviously, potential volume and the price of your attraction will dictate the discount you are able to give, but this is the minimum standard percentage discount to be considered. Your rates should be ready to offer in April for the following contracting year.
   
2. Billing where applicable (credit applications).
   
3. Voucher system (see Voucher Acceptance and Approval  below).

✦ Voucher Issuance, Acceptance and Approval

Vouchers should be submitted and pre-approved by the attraction before being used. This allows time for the attraction to train front line personnel before clients arrive. The following is typical information needed on vouchers. Customize to your own attraction.

1. Exact name of tour and what language was purchased. If there are upgrade options to the product that the receptive operator has contracted with you, make arrangements for upgrades or make sure the receptive knows these are upgrades the client may become interested in once he arrives at the attraction. Additionally, if there are similar products, other than the one which was purchased, that may confuse the client, the voucher should provide an accurate description and length of time. Upgrades may include other languages, additional products, or a longer version of a tour, etc.
   
2. Number of adults, number of children.
   
3. Hours of operation, days of week, exceptions, holidays, etc.
   
4. Name of clients, if applicable (any other client info needed).
   
5. Phone number of attraction (preferably a toll free and a local).
   
6. Amounts to be exchanged if any.
   
7. Point of embarkation/departure or exact address of attraction.
   
8. Any accounting codes for billing and reconciliation.